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Priority Access: Xcaret Day Trip with Transportation

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Cancun, Mexico
Priority Access: Xcaret Day Trip with Transportation
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 to 12 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 5 more

Overview

Escape for the day to Xcaret, Mexico's ecological and archeology park located in Riviera Maya. On this full-day trip from Cancun to Xcaret, swim in a lagoon, snorkel in the clear aqua waters of the Caribbean, and discover a network of subterranean rivers. Watch for monkeys, birdlife, and butterflies as you stroll through the jungle at Xcaret and take tours of the ancient Mayan archaeological sites. After the sun sets, enjoy folkloric entertainment that highlights the ancient Mayan culture around Cancun, Mexico. This Xcaret outing includes pickup and drop-off at most hotels in Cancun.
  • Day trip to Xcaret, an eco-archaeological park located along the Riviera Maya
  • Engage in a variety of water activities, including swimming, snorkeling, and exploring underground river channels
  • Watch a mesmerizing night show of Mayan and Mexican music, lights, and dance
  • Round-trip transport from most Cancun hotels included
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Use of lounge chairs, hammocks and rest areas
Life jackets and inner tubes
Water activities in the underground river
Hotel pickup and drop-off
One buffet lunch with fruit-flavored drinks, coffee and one beer (if Xcaret Plus option is selected)
Use of Plus Area facility (if Xcaret Plus option is selected)
Use of snorkeling equipment
Access to beaches, bays and natural pools
More than 40 activities included and +300 actors in scene
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Optional activities (you can buy them directly in the park)
Food and drinks (if Xcaret Plus option is not selected)
Photos (Available to purchase)
Souvenirs (Available to purchase)

Departure Point

Traveler pickup is offered
We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.

Please note you have to cotact us as soon as possible in order to tell you the accurate pickup information, thru the message center in your application.

Your tour guides will be dressed in red t-shirts with the local partner's logo on the back for easy identification. The tour guides will say the tour name out loud.

Please present your digitarl or printed voucher(s) and photo ID when your boarding the bus.

Redemption Instructions:
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.

Departure Time

7:00 AM
After pickup at your Cancun hotel or central meeting point, travel in air-conditioned comfort to Xcaret Park outside of Cancun. This Xcaret excursion offers activities for every interest, from history to ecology to adventure.

Explore the underground caverns beneath the jungle, once used by the Mayans for cleansing rituals before sailing to Cozumel Island, a sacred site. Keep an eye out for brightly-colored macaws, deer, and monkeys as you wander through the network of subterranean tunnels.

Discover the orchid garden, a favorite of nature-lovers and amateur botanists. Check out the butterfly pavilion and the aviary, as well as the aquarium featuring specimens of gorgeous coral reefs. Head to the beach to relax, swim in the warm, calm waters, or snorkel with sea turtles. Most of these activities are included in your admission to Xcaret. Prices for additional activities may vary.

If you want to extend your outing at Xcaret in Cancun, stay for the Excaret Mexico Espectacular, a show full of folkloric entertainment, dancing, and music. Follow the narrative of Mexican history from the pre-Columbian era until modern day through the performers.

Xcaret Plus Upgrade:

Enjoy a buffet lunch, including orange juice and lemonade. Use snorkeling gear to further explore Xcaret's waters off of Cancun, Mexico and receive access to the Plus Area, which includes a more exclusive and private changing room and shower area.

At the end of the day, enjoy drop-off at your Cancun hotel.
Itinerary
Stop At:  
Xcaret
Transportation will pick up and drop off from hotel/meeting point to park entrance.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Xcaret Park
Water activities: - Underground River - Blue River - Mayan River - Manatee River - Paradise River - The Inlet - Beaches and Natural Pools
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Flora and Fauna: - Butterfly Pavilon - Xcaret Aviary - Crocodiles - Bat Cabe - Jaguar Island - Deer Shelter - Tapir Territory - Mammal Island - Howler Monkeys - Sea Turtles - Tripical Jungle Trail - Coral Reef Aquarium - Natural Museum of Orchids and Bromeliad
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Culture: - Main Plaza - Chapel of Guadalupe - Museum of Mexican Folk Art - Mayan Village - Mexican Cementery “Bridge to Paradise” - Stained Glass Plaza - St Francis Assis Chapel - Archeological Sites - Pre-Hispanic Ball Game Court
Duration: 3 minutes
Admission Ticket Included
Stop At:  
Xcaret Park
Performances: - Rotating Scenic Tower - Harp Recital - Pre-hispanic Welcome - Dance of the Owl - Traditional Costume Show - Pre Hispanic Dances - Water Bottle Chimes - Horse Exhibition - Ritual Ceremony of the Voladores (Flying Men) - Xcaret México Espectacular Show.
Duration: 5 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Dream Activities at extra cost: - Primax (know dolphins intelligence and skills) - Snorkeling Tour - Reef Snuba - Xpá - México Espectacular Dinner - Temascal (Sweat Lodge) - Stingray Encounter - Sea Trek! Stingrays Encounter - Adventure Kids - Otic Candles - Fish Therapy - Xcaret Xclusivo
Duration: 4 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Special Activities at extra cost: - Adrenalina Jetboat Ride (Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm) - Sea Trek® (Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years - important to try the helmet before the activity) - Snuba® (Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years - important to know how to swim)
Duration: 30 minutes
Admission Ticket Not Included
Stop At:  
Xcaret Park
Food & Beverages included only if Xcaret Plus is purchased: -One lunch buffet. -One beer and unlimited non-alcoholic beverages (soft drinks, flavored waters, and coffee) while consuming food.
Duration: 1 hour 
Admission Ticket Not Included
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs (before 8PM/20 hours) before your visit day.
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Infants 0 to 4 years are Free of charge
  • Important: Children must be accompanied by an adult
  • The Voucher schedule is informative.
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to Customer Service of Xcaret Group to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • Some activities like underground rivers have a check point for health issues
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the policy on sanitization during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the social distancing policy during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.

Traveler Photos

Traveler Tips


  • "We totally recommend the experience BUT be aware of the extra attractions you choose or it can end up being an extremely expensive day." See review
  • "The night show is a must - get the dinner." See review
  • "I would pay the extra money to get the plus adventure so you can have a locker." See review

Reviews

4.5
star-4.5
381 Reviews

Reviews by Viator travelers

Showing 1-10 of 381 reviews
star-5
Make a plan before this trip!
Monika_S
, Jul 2021
Great park! I have nothing bad to say about Xcaret. It is absolutely stunning and truly I have not see anything like it. Our bus came to the hotel on time and we arrived very quickly to the park. The only con would be the fact that they only inform you about the paid activities, even though there are a lot of free activities which are just as fun but you have to go out on your own to find them. Look at a map prior to going and make a plan otherwise you will miss a ton of good activities. They told us our bus was leaving at 8:10 pm. We got there at 8:01 pm and our bus was already gone. Luckily, they had another bus going in the same direction which was able to drop us off. It was rather smooth!
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star-5
Xcaret
Holly_G
, Jul 2021
The park was amazing and transportation was perfect . Also employees at the park were very helpful ..
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star-3
Good times
Chiquita_L
, Jul 2021
It is a beautiful large park. I think for what I paid more things should have been included. The extra price for swimming with the dolphins, speed boat and mantees was a bit much. My family really enjoyed it, so that is all that matters.
icon Response from Host , Jul 2021
Dear visitor, We thank you for your visit. We're so happy to hear that you enjoyed our 40 attractions included with the admssion ticket, including our underground rivers and Xcaret Mexico Espectacular show. We would like to share with you that some activities are not included in the standard rate due to high maintenance costs and more personalized experience. We will take your comments into account to continue our improvement. Kindest Regards. Lluvia R. Grupo Xcaret – B2B Customer Service.
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star-1
Over priced lazy river
Daniel_G
, Jul 2021
Park is a tourist trap the river tour is one long lazy river in a life vest. If you want pics the park is taking you have to pay. The beach has alot of seagrass right now . They have a few shows wurth watching. Dont think its worth the price.
icon Response from Host , Jul 2021
Dear Visitor, Thank you for your visit and for taking the time to share your experience with us. Your comments are very important for us, and help us to improve our experiences. The cost of admission to Xcaret is in the average of other attractions in the destination, however, Xcaret, offers the advantage of including more than 40 attractions among which you can enjoy water activities, exhibitions of flora and fauna, cultural events and workshops, shows as well as attractions for children. Thank you again for your time, and we hope you will visit us again soon. Best regards Gabriela S B2B Customer Service
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star-5
a must see for all
Carmen_G
, Jun 2021
highly recommended. its a paradise on Earth. from beggining to the end everything is well organized.
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star-5
AmAzing Natural Park!
Miguel_M
, Jun 2021
Whew!! What an amazing experience from Cancun! It’s well worth getting the Plus version. An amazing natural park! Highly recommend it!
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star-1
Wasted money
Stephanie_N
, Jun 2021
We had a family emergency and could not go. It was past the cut off to cancel so lost $500. Overly restrictive policy
HelpfulHelpful2 travelers found this review helpful
star-1
Horrible
Donald_D
, May 2021
Worst experience ever. Paid $340 for Priority Access to the entire Xcaret experience. Got there and it was an additional $130pp for dolphins/Adrenaline boat. Rain and wind destroyed whole experience. Couldn't get a taxi at 10pm to return to hotel after 14 hours wasted time. Livid to say the least
HelpfulHelpful1 traveler found this review helpful
star-1
Horrible
jennifer_v
, Aug 2020
Horrible. I do not recommend this agency. Do not intent to buy anything with this agency. Get your tickets directly from the tour. I paid for my tickets and transportation. First of all they did not put the correct pickup hours in the ticket, andthey never picked me up. And they did not want to give me a refund. They don’t call you to pick you up. They are very irresponsible. THEY STOLE MY MONEY AND DID NOT PROVIDE ME ANY SERVICE. ||| Horrible. No recomiendo esta agencia. No intente comprar nada con esta agencia. Obtenga sus boletos directamente del tour. Pagué mis boletos y transporte. En primer lugar, no pusieron las horas correctas de recogida en el billete, nunca me recogieron. Y no querían devolverme el dinero. No te llaman para que te recoja. Son muy irresponsables. ME ROBARON EL DINERO Y NO ME PRESTARON NINGÚN SERVICIO
icon Response from Host , Aug 2020
Estimada Jennifer, Antes que nada agradecemos se haya tomado el tiempo en compartirnos sus comentarios. Entendemos su caso, por ello es importante mencionar que el cupón que la agencia les manda indica que el horario que muestra es "informativo" y que al tener un servicio con transporte tendrá el "comprador" que contactar a Grupo Xcaret para confirmar su horario especifico de pick up como mínimo 24 horas antes de su visita. En cuestión del reembolso al ser una compra directa con una agencia ellos tienen sus propias políticas de cancelación, que al hacer la compra uno acepta. Lamentamos lo sucedido y en caso de dudas o comentarios adicionales nos reiteramos al pendiente. Isabel O. Grupo Xcaret – Servicio al cliente.
HelpfulHelpful4 travelers found this review helpful
star-5
Fun Day!
Edith G
, Nov 2019
our tour guy Juan Pablo was very informative they arrived on time for the pick up. On the bus they explained everything in detail to us, we were amazed how everything was so organized, easy to display around everything has numbers so you cant get lost. The buffet was amazing go to Laguna Buffet you will enjoy it believe me. We took the bus way back earlier and we have no problems getting back into our hotel. Me and my husband had a great experience, will come back with family and friends.
HelpfulHelpful1 traveler found this review helpful

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