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Chacchoben Mayan Ruins Excursion

star-56 Reviews
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Othón P. Blanco, Mexico
Chacchoben Mayan Ruins Excursion

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours 30 minutes  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Air-conditioned vehicle
aguas embotelladas
entradas al sitio
sodas
guia certificado
Gratuities
COSTA MAYA EXPERIENCES , Othón P. Blanco, 77976 Quintana Roo, Mexico

Head towards the parking lot or the security gate and EXIT THE Port! Ahead of you approx 1 block away from the main entrance, you will see the replica of a Mayan temple, the office is is located on the right hand side of the temple.

2/14/2020 - 12/21/2022
Monday - Sunday:07:00 AM - 04:00 PM
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Costa Maya Experiences
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Chacchoben Mayan Ruins Excursion?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Chacchoben Mayan Ruins Excursion.
Q:
What measures are being taken to ensure staff health & safety during Chacchoben Mayan Ruins Excursion?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by Chacchoben Mayan Ruins Excursion.

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Reviews

5.0
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6 Reviews
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Reviews by Viator travelers

Showing 1 of 6 reviews
star-5
A memoralble family excurssion.
owen_b
, Oct 2021
Our Tour Guide, Ismael Martinez and Driver were exceptionally helpful and knowledgeable. Ismael made the tour very personal not only to him but to us. They made sure that each of us was well taken care of. The driver pushed my wheelchair so that my husband did no have to worry about me and he could enjoy the tour. Ismael provided bottled water, snacks and potty breaks as needed. Most importantly we could tell that Mr Martinez is totally invested in his job and has a desire to improve and expand his tour to accommodate other physically challenged customers. I will definitely recommend him to my fellow physically challenged travelers. My family had nothing but high praises of Ismael and his driver.
icon Response from Host , Oct 2021
Hola Tere, fue un placer tenerte con nosotros y me da mucho orgullo que seas tan fuerte y positiva. Dios te bendiga con tu hermosa familia y amigos. espero nos volvamos a ver en alguna otra ocasion. un fuerte abrazo a la distancia.

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