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911 Ground Zero Tour & Museum Skip-the-Line Access

New York, United States
911 Ground Zero Tour & Museum Skip-the-Line Access

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon4 hours  (Approx.)
Mobile ticket
iconOffered in: English


  • Visit the World Trade Center site, and tour the 9/11 Memorial & Museum
  • Learn about the tragic history of the site from your guide
  • Get a personal experience on this tour with no more than 15 travelers
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9/11 Museum Skip-the-Ticket Line Access
All Fees and Taxes
Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.
Gratuities are welcomed and appreciated.

Departure Point

20 Dey St, New York, NY 10007, USA

The entrance to Starbucks Cafe is located on Dey Street between Broadway and Church Street.

Return Details

911 Greenwich St, New York, NY 10006, USA

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Well organized
  • This tour is copyrighted
  • Most travelers can participate
  • Proof of vaccination required upon entering 9/11 Museum
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Thermo Sage, Inc
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What measures are being taken to ensure staff health & safety during 911 Ground Zero Tour & Museum Skip-the-Line Access?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 911 Ground Zero Tour & Museum Skip-the-Line Access.

Traveler Photos

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46 Reviews
2 stars
1 star

Reviews by Viator travelers

Showing 1-10 of 46 reviews
Wonderful tour guide Andrew
, Nov 2021
A beautiful and fitting memorial for such a tragic event. The tour prior to the museum entry was amazing. Andrew really brought the story to life, telling us the stories of all those involved and taking us around all the landmarks explaining everything. I would definitely recommend this option and if you can ask for Andrew, he made it even more special with his own personal story and experience of September 11th
Solemn Experience
, Nov 2021
Our guide was very knowledgeable and did a very respectful job of telling the story of 911 and the emergency responders. He made sure to not only mention those who lost their lives that day but also those who are suffering after effects today.
Our guide Brendon was...
, Nov 2021
Our guide Brendon was wonderful. So well organized and his knowledge of the 9-11 events was great. Thank you Brendon!
, Nov 2021
My grandson being so interested in 911 & wanting to learn more details & being so totally immersed in the subject matter.
Andrew Rocks
, Nov 2021
Andrew was great! He added personal remembrances from that day. You could feel his passion for the City! He was professional, knowledgeable and courteous! He’s a keeper!!
Recommend Andrew and this tour!
, Nov 2021
Our guide Andrew really made the history come alive with talented storytelling. Be ready to put in a lot of steps! The breaks were well-timed and appreciated. I feel that weekend was not as crowded as weekdays would be, and I recommend it. The skip-the-line ticket was priceless! Strongly recommend Andrew and this tour (ask for him)!
What an experience
, Nov 2021
Andrew was a wonderful guide. He was very knowledgeable on the site and wove in so many stories to help give a deeper understanding of the before, during and after of the 9-11 tragedy. Recommend this tour for your next trip to NYC.
Worth the time and money
, Oct 2021
-The guide’s insight and stories - Did not feel rushed - Gentleman knew is material - He seemed to care about our experience and the Memorial.
Excellent Tour
, Oct 2021
Andrew was fantastic. The personal stories and in-depth knowledge provided us insight that we would never have gotten on our own
Great tour
, Oct 2021
The stories that Andrew told at each stop were interesting and informative. We really enjoyed getting more info on the whole 911 tragedy. His knowledge of all the info was impressive. Great tour ,Andrew was a great tour guide, he was very personable and friendly. Thank you.

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