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Private Roundtrip Transfer to Playa del Carmen Hotels

star-44 Reviews
|
Playa del Carmen, Mexico
Private Roundtrip Transfer to Playa del Carmen Hotels

From $66.00 per group (up to 10)

Lowest Price Guarantee

Select Date and Travelers

Number of travelers
1 traveler2 travelers3 travelers4 travelers5 travelers6 travelers7 travelers8 travelers9 travelers10 travelers
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon45 minutes to 1 hour 15 minutes  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English

Overview

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One-Way private transfer
Air-conditioned vehicle
All Fees and Taxes
Excess luggage charges (where applicable)
Gratuities

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Suppliers and travelers coordinate start times within the given time periods.
Roundtrip
11/23/2020 - 12/13/2022
Monday - Sunday:12:00 AM - 11:30 PM
Hotels to Airport
2/18/2021 - 12/13/2022
Monday - Sunday:12:00 AM - 11:30 PM
Airport to Hotels
11/16/2020 - 12/13/2022
Monday - Sunday:12:00 AM - 11:30 PM

Please arrive 15 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

  • Playa del Carmen , Playa del Carmen, Quintana Roo, Mexico

    Hotels in Playa del Carmen

  • Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico

    Cancun International Airport

  • **Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Experience logo. Please present your confirmation or photo ID upon pickup. **Hotel Pickup:** Please call Cancun Experience at least 24 hours before your scheduled service date in order to confirm your pick-up time. Your driver meets outside the entrance of your hotel holding a sign displaying an orange Cancun Experience logo. Please be ready and waiting 15 minutes before the meeting time, and present your confirmation and photo ID to the driver upon pickup.
    • Confirmation will be received at time of booking
    • Infants must sit on laps
    • Service animals allowed
    • Stroller accessible
    • Not wheelchair accessible
    • Most travelers can participate
    • This is a private tour/activity. Only your group will participate
    • OPERATED BY Cancun Travel Experience
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Private Roundtrip Transfer to Playa del Carmen Hotels?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    See all safety measures taken by Private Roundtrip Transfer to Playa del Carmen Hotels.
    Q:
    What is the policy on sanitization during Private Roundtrip Transfer to Playa del Carmen Hotels?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Private Roundtrip Transfer to Playa del Carmen Hotels.
    Q:
    What is the social distancing policy during Private Roundtrip Transfer to Playa del Carmen Hotels?
    A:The policy on social distancing is:

    • Social distancing enforced throughout experience
    See all safety measures taken by Private Roundtrip Transfer to Playa del Carmen Hotels.

    Reviews

    4.0
    star-4
    4 Reviews
    4 stars
    0
    3 stars
    0
    2 stars
    0

    Reviews by Viator travelers

    Showing 1-4 of 4 reviews
    star-5
    Easy
    Danielle_C
    , Aug 2021
    Great ride! They picked us up and off we went! They gave me a number to text as soon as we arrived, that was perfect! Would use this company again!
    icon Response from Host , Aug 2021
    Dear Danielle, Thank you for taking the time to leave a review, we appreciate you did. We are glad we were to provide you with a seamless experience, we look forward to provide you with an excellent service on your next visit. Hasta pronto! The Cancun Travel Experience Team
    star-1
    Poor.
    Joel_B
    , Jul 2021
    Unfortunately they were over an hour late picking my daughter and I up. We scheduled over a week in advance.
    icon Response from Host , Jul 2021
    Dear Joel, Thank you very much for leaving your comments, we truly believe that feedback is the only way we can improve. We would like to apologize since the transportation service did not meet up with your expectations and that we failed to provide a seamless experience. Please, feel free to contact Viator to request a full-refund. Regards. The Cancun Travel Experience Team
    star-5
    Great experience!
    JennyLee_G
    , Jun 2021
    The staff was very friendly and went out of their way to make sure they found us at the airport. Thank you Sam and Leo!
    icon Response from Host , Jul 2021
    Dear Jenny, Thank you very much for your review, we are glad to know the overall experience was smooth and friendly. We really hope to have you back in the near future. Vuelva pronto! The Cancun Travel Experience Team
    star-5
    Great!
    Gabriel_S
    , May 2021
    The service was perfect. Our driver picked us up as scheduled and got us to our destination safely and quickly.
    icon Response from Host , Jun 2021
    Dear Gabriel, Thank you very much for your feedback. We are glad to know we kept our main promise when it comes to transportation services, to be safe and efficient! We would be happy to host you again in the future, taking care of your transportation needs or the best experiences in destination. Hasta la próxima! The Cancun Travel Experience Team

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