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Akumal Monkey Sanctuary

star-4.517 Reviews
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Akumal, Mexico
Akumal Monkey Sanctuary

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours 30 minutes  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Local guide
Monkey Bonding at special areas
Gratuities
Souvenir photos (available to purchase)
Transfer Sevice from your hotel Optional for an extra fee

Departure Point

Akumal Natura Rescue, Camino a Uxuxubi S/N, Akumal 77776 Mexico

Traveler pickup is offered
Send us your Hotel / Accommodation name and address in order to arrange the transfer service in case you need it.

Remember is 10 USD extra per person and you will be able to pay at your arrival at the sanctuary.

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY OutAbout Mexico
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Akumal Monkey Sanctuary?
A:The policy on face masks and attendee health is:

  • Temperature checks for travelers upon arrival
See all safety measures taken by Akumal Monkey Sanctuary.
Q:
What is the policy on sanitization during Akumal Monkey Sanctuary?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Akumal Monkey Sanctuary.
Q:
What is the social distancing policy during Akumal Monkey Sanctuary?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Akumal Monkey Sanctuary.
Q:
What measures are being taken to ensure staff health & safety during Akumal Monkey Sanctuary?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Akumal Monkey Sanctuary.

Traveler Photos

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Reviews

4.5
star-4.5
17 Reviews
4 stars
0
3 stars
0

Reviews by Viator travelers

Showing 1-6 of 17 reviews
star-1
Lots of money for not able to take pictures
Ely_K
, Dec 2021
I was told 1 price which included transportation from my hotel. Once I arrived they charged an additional $10 per person for the ride. I had my entire documentation regarding the inclusion of transportation. They did not care that i had the conversation printed out. Then you were not allowed to take any photos with your own phones/cameras when holding the monkeys. Only they could take the photos, then charged minimum of $30 for the photo. They rushed me to leave and I didn’t get but about 1 minute to look at photos I have called, emailed, and texted with the company to be able to view and purchase photos. They said they would send me a link, but they haven’t yet. The monkeys were cute. But nothing I can share with anyone because they do t allow photos!!
icon Response from Host , Dec 2021
Hola Ely, we are sorry about your experience. As we told you once you called us. The transfer service has an extra cost of $10usd and you could see that information before you book the tour. It's on your ticket as well. This information was clear at the moment you booked. The printed conversation you brought we didn't figured out with whom did you have it, it wasn't from someone from the agency as well from the sanctuary. We didn't knew the person you told us you chat with. Sorry about the confusion. The reason no pictures are allowed is because we have had some issues with the monkeys and the phones or cameras that visitors bring. That's why we have trained staff that do the photo session while you enjoy the monkey bonding. Once again we are sorry about your experience. Thank you. Mao
star-5
A vacation highlight
Amy_G
, Aug 2021
Our tour guid Marcos was amazing! So Informative. My family of 8 learned so much and we got to hold macaws, snakes, and monkeys!!!! Hope to come back one day
1 traveler found this review helpful
star-5
Great Experience
Sumayyah_M
, Jul 2021
Amazing time. The staff was patient and knowledgeable with every exhibit. Well executed tour and it makes you want to work to make life better for the animals and environment. ❤️!
icon Response from Host , Aug 2021
Thank you for your kind words, it's great when you could give back to those amazing animals. The job that the Akumal Monkey Sanctuary has been doing is incredible. We are glad you enjoy while learning, that's the idea. See you soon!
star-5
Great tour
sharon_s
, May 2021
Edwin was a great tour guide! The Monkey experience was amazing! We didn’t get to see the Ostriches or zebras, as was advertised but the monkeys were the main event!
icon Response from Host , Jun 2021
Hola Sharon, thank you for your kind words, I will check what happened to the Ostriches and zebras, maybe not available on your visit date, thanks for letting us know. Always the monkeys, yes, thank you!!
star-5
Fabulous!!!!
Jill_M
, Jan 2021
I am so happy that I did this trip. Not only were there monkeys, but many different animals & birds. The tour guide was incredibly knowledgeable, friendly and fun. I loved every minute of this tour.
icon Response from Host , Jan 2021
Hola Jill. Thank you for your kind words, we have been working daily on improving our experience with the animals, The Akumal Monkey Sanctuary Foundation has been doing a great job with all the Rescued species. Thanks again and hope to see you soon again. Cheers Mao
star-5
A Great Time For Us & A Perfect Home for Animals
Stephanie_M
, Oct 2020
We really loved our experience. The monkey encounter was extra special. Our guide, Marco, was really informative and clearly passionate about the wellbeing of the animals. I hope they will continue to grow because rescue animals deserve a place like Akumal Monkey Sanctuary to call home.
icon Response from Host , Oct 2020
Hi Stephanie, thank you for your comment, we will let Marco know the great job he is doing, we are very grateful as well for the oportunity of helping our beloved animals, we hope to see you soon again, cheers, Mao

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