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Playa del Carmen Private Transportation From-To Cancun Airport

star-4.561 Reviews
|
Playa del Carmen, Mexico
Playa del Carmen Private Transportation From-To Cancun Airport

From $33.34

Price varies by group size

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon45 to 55 minutes  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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All taxes, fees and handling charges
Hotel/port pickup and drop-off
Pickup and drop-off from designated meeting points
Private tour
Transport by private vehicle
Food and drinks, unless specified

Departure Point

1: Playa del Carmen, Playa del Carmen, Yucatan Peninsula
2: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico

Pickup Details

Best private transportation from Cancun Airport ot Playa del Carmen, and back!

Airports

Cancun Airport, Cancun Mexico

Other

Playa del Carmen, Playa del Carmen, Yucatan Peninsula
Playacar, Playa del Carmen, Quintana Roo, Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Arrival - Airport → Hotel
5/11/2021 - 10/4/2022
Monday - Sunday:07:00 AM - 08:00 PM
Departure - Hotel → Airport
10/31/2018 - 12/31/2025
Monday - Sunday:12:00 AM - 11:30 PM
Round Trip
10/31/2018 - 10/4/2022
Monday - Sunday:05:00 AM - 10:00 PM

Return Details

1: Playa del Carmen, Quintana Roo, Mexico
2: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
  • At the time of booking, Passengers that depart to Cancun Airport must provide the following information at time of booking: airline name, flight departure time, flight number, arrival city
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY eTransfers
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Playa del Carmen Private Transportation From-To Cancun Airport?
A:The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Playa del Carmen Private Transportation From-To Cancun Airport.
Q:
What is the policy on sanitization during Playa del Carmen Private Transportation From-To Cancun Airport?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Playa del Carmen Private Transportation From-To Cancun Airport.
Q:
What measures are being taken to ensure staff health & safety during Playa del Carmen Private Transportation From-To Cancun Airport?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Playa del Carmen Private Transportation From-To Cancun Airport.

Traveler Photos

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Reviews

4.5
star-4.5
61 Reviews

Reviews by Viator travelers

Showing 1-10 of 61 reviews
star-1
Default on contract
Lisa_J
, Oct 2021
Company was 30 minutes late picking me up. This is after I was running behind due to immigration… company also demanded $20 extra in cash from me to take me to hotel. They said because I had a service dog, and he is considered taking “a seat” (it was myself, and my two younger kids) I told them no way, the service dog was written in the original contract, so they could have charged then. In fact, there was 3 emails specifically after I paid, the dog being one of the topics, that they could have said “you need to pay more”- which would have been fine. Instead, they wait until the day I get there. I specifically ordered a private van because we were moving to Mexico for 6 months, and I had 9 suitcases, a large dog to be transported without a cage, and kids. I really thought I was going to be in good hands. I told the gentleman I was not going to pay the $20, so he put me on the phone with his boss. When I got on the phone, I was yelled at, told it’s my fault, there will be no refund. This was a very heated conversation, and there was no budging. I was put on hold several times, conversation until answer was ANOTHER 30 minutes. I was told he would call back. Finally the same gentleman calls back (I was waiting for answer on if I need to take new taxi) and he apologizes…says his partner knew everything, didn’t think about charging me, so yes it’s their fault. I was glad for the apology, but not worth the stress and hassle of what I went through. I should have received a refund for being put through that. I will never use them again, will not recommend (too bad, I travel every few months from place to place)
star-1
Do not use etransfers your company!
Ramona_E
, Oct 2021
Most disturbing about this company, the lady said she had to take a picture of my Passport to verify identity, even though I showed her my printed ticket and license. I’m very sketchy about that being it has my identity information and it was taken in her cell phone. Still wondering each day if my identity is going to be compromised. Every other transport company I have used in the past has my name on a clipboard on arrival and I verify through confirmation number. VERY SKETCHY COMPANY- I would not use etransfers through Viator. I usually feel safe using this your website as they use reputable tour companies, but not after this experience.
star-5
Great experience
Keith_W
, Jul 2021
Great experience. Definitely advise others to book through this transportation service. Very communicative.
star-5
Excellent Service!
Jeff_R
, Jul 2021
Flight was delayed 2 hours & etransfers staff were there on time. Reliable. Friendly. Great service!
star-5
Easy transport with no problems
Byron_T
, Jul 2021
On time, nice, and easy process! We met at 3:40am and he was waiting for us! The car ride was safe and our driver was very nice.
star-5
Awesome
Jeffrey_G
, Jun 2021
The Cancun airport is really crazy but they were where they said they would be so easy to find. Took less than 5 minutes to get our transportation and was nice to have the ride all to ourselves. Would definitely use them again.
star-5
Awesome way to travel!
Debra
, Jun 2021
Communication was great via WhatsApp. Driver was on time and van was comfortable. I would book again!
star-5
Thankful
AllanGilbert
, May 2021
Our departure time was 1020a from Cancun. We were picked up at 619a from Playa Del Carmen. The timing was perfect because there was no time to waste after walking into the airport. It became super crowded right after we walked in. 10 mins later we would've missed our flight because of how many people came after us. I will always use then from now on. Thank you again 🙌🏾
1 traveler found this review helpful
star-5
Perfect Transportation from CUN airport to Playa del Carmen Hotel
Jamie_V
, Mar 2021
AMAZING. I am a travel agent and booked this for my personal trip. Excellent communication and easy to find. We booked a private transfer and it was very affordable. With covid and arriving late I did not want to be with a group. The Van was super clean, on-time, and even offered us drinks for the ride. He also spoke English very well. I will only use this company for now on for myself and clients.
3 travelers found this review helpful
star-5
Great Experience!
Carlo_D
, Mar 2021
This transportation service was wonderful! They were great at communicating, very friendly and right on time! We didn't have to wait at all. Highly recommend to use this service!
1 traveler found this review helpful

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