El Yunque Rainforest Tour from San Juan

• Confirmation will be received at time of booking
• Have a good breakfast before departing on the tour.
• Hiking and water shoes are strongly recommended, tennis with a good grip also work. Remember you will hike thru rocky, muddy, uneven surfaces and rock climb.
• Wear bathing suit and comfortable clothes. Bring a towel and extra pair of clothing.
• Failure to provide hotel/lodging or cruise information upon booking may result in bus not being able to pick you at your location or close to it. No refunds will be issued if you miss your pick up.
• Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.
• Pregnant ladies, persons with back or knee problems, recent surgeries, injuries, mobility impairments or other serious medical conditions cannot participate on this tour.
• Due to safety reasons participants must be able to understand English or Spanish. Legally blind or deaf persons are not able to participate due to the same. An alternative for persons with certain limitations is to book a Private Rainforest tour. Please contact us for more information.
• Operates based on weather and river conditions, there is a possibility of cancellation if conditions are not found safe during rainy days.
• Use of lifejacket and helmet is mandatory. $100 fee will apply for each piece of equipment if not returned.
• Not wheelchair accessible
• Service animals allowed
• Not recommended for travelers with back problems
• Not recommended for pregnant travelers
• No heart problems or other serious medical conditions
• Once you begin the tour, you must finish it all the way up to the second stop and return back with the group.
• Additional transfer fee to towns outside of selected San Juan/Metro area will apply (each way):Rio Grande / Dorado / Fajardo/ Humacao).
• Estimated tour duration of 8 hours includes: 3.5 hours at the forest, 1.5 hr driving each way and lunch time.
• Please travel light and only bring the necessary to the tour. Leave behind electronic devices, any important documentation like passport, large sums of cash or credit cards. Cell phones require waterproof case.
• Bespoke LM Reserves the Right of Admission - If a person appears to be under the influence of alcohol or drugs, not following COVID19 protocols or not dressed appropriately (due safety) the Guide has the right to Cancel their reservation at any moment, and No Refunds will be issued due to this.
• Persons with the previously listed health restrictions cannot participate on the tour.
• Travelers should have a moderate physical fitness level
• This tour/activity will have a maximum of 24 travelers
• OPERATED BY Bespoke Lifestyle Management

• For a full refund, you must cancel at least 24 hours before the experience’s start time.
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
• This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.